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28 NEWS well connected Richmond Hotel recognise success of management apprentice Liverpool Chamber Training and the Richmond Hotel, are delighted by the success of Level 3 Management apprentice, Beata Szabo.  Beata, aged 29, first heard about the apprenticeship opportunities at Liverpool Chamber Training, whilst working at Bridge Street Serviced Apartments.  Her employer, Steven Hesketh, who also achieved a Higher Apprenticeship Qualification in Management Level 5 with the Chamber, fully understood the value that apprenticeships can have in preparing young people for their future career and so encouraged Beata to contact the Chamber.  Working closely with the Chamber’s dedicated Assessor team, Beata successfully completed a Level 2 Team Leader apprenticeship programme and this with the added support of her employer, Beata’s experience and knowledge of leading a team and of the Hospitality industry grew massively.  Through a combination of hard work and dedication throughout the 12 month apprenticeship programme, Beata then went on to secure a promotion and undertook a Level 3 Management apprenticeship programme at the renowned Richmond Hotel. In this role, Beata was responsible for the management of the hotel’s team of 15 housekeeping staff members. This involved the daily supervision of her team, inducting new staff and leading training sessions to ensure that all her staff maintained the high standards of the hotel. With her ability to communicate in different languages, Beata has proved to be an asset to the business. Her employer Steven Hesketh said, “Beata’s multilingualism has been a massive advantage to us. At the Richmond Hotel we are proud of our diverse workforce. With staff from across the globe all working under one roof this could often lead to communication barriers. However, Beata provides invaluable support to all staff.” Throughout her apprenticeship, Beata not only gained a wealth of valuable work experience, but she also achieved a number of nationally recognised qualifications, including NVQ Level 2 in Team Leading, BTEC Diploma Level 3 in Management in addition to Functional Skills in English, Maths and ICT at Level 2, which as her Assessor, Sue Moister at Liverpool Chamber Training, advised “An outstanding achievement, especially when English is not your first language! Beata has worked exceptionally hard and fully deserves this success.” Beata and her team went on to win a number of awards for their commitment to excellence, including Employee of the Month and Department of the Year.  Having successfully completed her apprenticeship, Beata has now secured full time employment at the Richmond Hotel and plans to continue progressing in her Hospitality career. “This apprenticeship has helped me massively and will allow my career to progress in a global industry. Not only has the opportunity allowed me to develop professionally, my confidence has also grown. For those considering the apprenticeship route, I’d say do it! It can be challenging and you will be required to work hard and meet demands, but the outcome is invaluable. Wild Thang Demonstrate Apprenticeships Success Apprenticeships are about much more than just getting young people into jobs - they can have a transformational effect on a business, as Andrew Dwerryhouse will testify to, Andrew founded Liverpool-based Wild Thang as a micro business 20 years ago with a £1,500 grant from the Princes Trust. The company started off printing t-shirts and, two decades on, it now manufactures and supplies a full range of branded marketing materials to major clients including Sky Bet, Paddy Power, Wembley Stadium, Liverpool and Everton football clubs, and many more. The business turns over £2m a year and employs 32 people and, according to Andrew, it is those people that have been key to its success. Key partnership For the past decade Wild Thang has partnered with Liverpool and Sefton Chambers of Commerce to offer apprenticeship opportunities to around a dozen young people. Star apprentice has been Stacey Seary who came into the business 10 years ago as a nervous 17-year-old and, with the help of both the firm and the Chamber, has become a highflying executive and a huge asset to the business. “We see training and staff development as being absolutely key to our future growth as a business,” said Andrew. Success story Stacey, he said, had been a perfect example of someone who had demonstrated an energy and willingness to learn and had become a key figure in Wild Thang’s growth. “She started off on reception and we were always proactive in pushing her to get the qualifications to help both her and the company.” With the support of the Chamber, Stacey has successfully completed NVQs in business administration and business management up to level 4. She started off working on reception and performing basic admin duties and has risen to become a senior sales supervisor. Drive and energy “I think you have to work really hard, show up on time and in the early days I was always proactive and I would ask for things to do,” said Stacey. “I always wanted to learn and develop and show I was enthusiastic and that is why I am where I am now.” She added: “I remember going into the sales office for the first time and that was quite nerve-wracking working with the directors and speaking to clients on the phone.  “The management NVQs I did through the Chamber in the last few years have really helped me grow my confidence. “The people who helped me were amazing. and every single day I feel like I am learning something new. I am so happy that I came down this route and I wouldn’t change anything.” Invest in young people Paul Cherpeau, Director of Learning and Skills at the Chambers, said they currently had 350 apprentices placed with 180 employers across the Liverpool city region. “In partnership with local employers we want to invest in young people, giving them a chance to learn and develop on the job and undertake valuable qualifications. Wild Thang are a great company for giving apprentices that opportunity, investing in their development and rewarding them for it. “For us it is about increasing the quality and quantity of apprentices going into work opportunities with local businesses.”


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